Soitron have been delivering world class IT projects for over two decades. With some of the most talented people in the business and highest company and team accreditations our clients can be assured of the best possible service and solutions to meet their IT requirements.
Our talented teams will manage the smooth transfer of your new customers to your productivity toolset. In the follow-up phase, the transition will be carried-out to optimise processes and reach the best possible productivity, improving the service whilst gaining greater control. Allowing you to focus on core business and reducing overall cost.
how we deliver
Remote monitoring with Soitron Support Central (SC) - an ITIL based tool that covers ticket management and CMDB. This tool serves as a transparent client access portal and change request system & easily integrates with any existing service desk platform.
Our dedicated team is fully skilled with the technology platforms to deliver.
Service Delivery is managed and based on industry best practices and in the ITIL methodology environment (ITIL, ITSM and Six Sigma certified specialist). Projects are delivered based on PMI methodology (PMP, Prince or IPMA certified specialist).
our delivery models
- Highly skilled and talented resource pool
- Multilingual resource
- Flexibility to ramp-up or ramp-down
- Dedicated HR business partner
- Recruitment tool integrated with carreers portals and social networks in 8 countries covering talent pool market of more than 100 mil population
- Microsoft Dynamics AX allows us to manage our staff effectively
- Our own workforce-management tool set combines both shift coverege planning as well as attendance tracking
- Our dedicated training and testing (Pearson VUE and Prometric) centres will support you with on-premise and e-learning services
- Dedicatsdfed HR business partner
With us, you can be sure your projects are in good hands. At Soitron, investing in industry best practices and technical specialisations and knowledge of our Project Managers is essential. You can rely on us and be sure your portfolio, programs and projects are managed in line with PMI, IPMA or Prince 2 methodology and delivered in line with best practices, your project needs and budgetary demands.
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